Resume

Please email me if you want to discuss job opportunities.

Please see my portfolio for more details about some of the items cited below.


Summary

I lead teams to create digital experiences that people love. 10+ years creating and managing web and mobile products. Highly skilled in technology, design, and business. Passionate about user-centered design.

Work History

Crowdtap
Director of Product
New York, NY
Feb 2015 - present

  • Leading a PM team to create an amazing experiences for Crowdtap members, clients, and internal users
  • Own the client roadmap, run engineering and design teams, and oversee our development process

General Assembly
Product Management Immersive Instructor
New York, NY
Aug 2014 - Dec 2014

  • First teacher hired at GA’s full time, 10-week training course for new product managers
  • Wrote lessons, conducted classes, and mentored 20+ students on design, business, and tech skills

Google
Product Manager
Mountain View, CA
Apr 2011 - Feb 2014

  • Owned policy reviews for ads. Coordinated international legal, operations, policy, and engineering teams
  • Designed a new review tool used by 90% of operations resulting in 100% productivity gain
  • Led cross-functional teams to launch dozens of policy changes and new ad format reviews
  • Shipped Host Card Emulation and accessibility improvements in Google Wallet for Android

Marketo
Senior Product Manager
San Mateo, CA
July 2008 - Feb 2011

  • Designed and managed creation of new features for a fast-growing marketing automation startup
  • Managed growth of our community site from 0 to 1000+ users, answering questions and tracking ideas
  • Led research and design on Marketo Sales Insight, Marketo's second major product launch
  • Supported internal teams and customers with product expertise and digital marketing best practices

Meez
Product Manager
San Francisco, CA
Mar 2007 - Apr 2008

  • Managed feature development and design for a teen-oriented social networking service
  • Designed a new forum and content management tools, applying user-centered design principles
  • Launched white label experiences on partner sites, bringing in 20% of daily visits
  • Revamped friend invite features over several releases, increasing friend referral traffic 30-40x

IODA
Technical Producer
San Francisco, CA
May 2005 - Feb 2007

  • Created PRDs, functional requirements, and mockups for a digital music promotion and distribution service
  • Conducted usability tests, presented results, and made product improvements based on test results
  • Redesigned and reorganized the corporate website, managing a consulting graphic designer
  • Designed a new metadata import process using Perl, Java, and MySQL

Applied Research Laboratories: University of Texas at Austin
Engineering Scientist Associate
Austin, TX
June 2000 - July 2003

  • Developed and documented C++ code and build processes for a GPS satellite tracking platform

Skills

  • Product management, requirements definition, project management, information architecture
  • User-centered design, user interface design, needs analysis, usability testing, surveys, interviews
  • Photoshop, Visio, MS Office, HTML, Javascript, CSS, Perl, SQL

Education

University of California at Berkeley
Masters of Information Management and Systems
GPA: 3.8/4.0
Aug 2003 - May 2005

  • Conducted a final project studying how Berkeley freshmen use communication and media technologies
  • Co-president of IMSA, the SIMS student organization

Washington University in St. Louis
B.S. in Computer Science and B.S. in Computer Engineering
GPA: 3.6/4.0
Aug 1996 - May 2000